Training Institute of the United States General Accounting Office
http://www.gao.gov/
The purpose of this guide is to help course designers, course managers, instructors, and others adapt to the requirements of teletraining. While the guide’s primary focus is teletraining, the content, tips, checklists, and aids can easily be applied to videoconferencing. Click on the link
above, then Other Publications, Complete Listing, Video Teletraining: A Guide to Design, Development and Use.

Videoconferencing for Learning
http://www.kn.pacbell.com/wired/vidconf/
The Videoconferencing for Learning Web site by Pacific Bell supports effective use of videoconferencing technology by providing basic information about videoconferencing technology and instructional applications as well as resources to help you link with other videoconferencing teachers, librarians, and content providers.

The Use of Videoconferencing in Higher Education
http://www.agocg.ac.uk/reports/mmedia/video6/title.htm
This report documents the results of a survey of managers and users of videoconferencing in higher education. It discusses the results in the
context of a previous survey conducted in 1994 with the aim of providing a longitudinal picture of videoconferencing use.